Information for EU citizens and their families applying to the EU Settlement Scheme.
Your document is encrypted before uploads to avoid security bridges
the system will verify that the document belongs to you.
The System checks that your identity document is genuine
Make sure your document can be read by the app. The symbol below shows that your document has a biometric chip and can be read by the app.
Take a picture of the photo page of your passport using your phone’s camera. The full page must be inside the frame, including the 2 lines of numbers at the bottom of the page. Make sure your phone camera is focused on the text on the page.
The app will prompt you to adjust your phone to make sure you capture your document effectively. These prompts will appear in a text box at the top of your screen.
Make sure you include the entire photo page in your picture.
'Scan your document' screen – make sure you include all the information in your photo
Try taking the photo of your document at arm’s length if you’re having problems.
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Information for EU citizens and their families applying to the EU Settlement Scheme.
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UK Visas and Immigration is responsible for making millions of decisions every year about who has the right to visit or stay in the country, with a firm emphasis on national security and a culture of customer satisfaction for people who come here legally.
UKVI is part of the Home Office.